| Who should use this store? | Top |
| The store owner’s who are running the low value store or chain
store. Departmental stores Corporate who are looking for give away items under promotional
schemes Importers and wholesalers
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| How do we order? | Top |
| Ordering from this store is very simple and user friendly Create login in 1 minute of time keep adding products to cart, manage your cart by way of add, edit, delete and click final check out. You have done.
For more detail how do we order please check this page for more
detail
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| Is there any minimum quantity required to order? | Top |
| Yes we need minimum $ 2500 for each shipment. Even this cargo will be shipped as LCL.
LCL always costs more than
FCL.
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| How do I make payment? | Top |
| We accept payment by TT, by LC (for amount over $ 10000)
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| What is the origin of the goods? | Top |
| At present we are selling all China origin products but soon we will be offering products of other country also.
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| What shall I do if my quantity is less than minimum quantity required? | Top |
| We do not encourage orders less than minimum quantity, even if you want just few items in large quantities and if they are all less than the minimum value and you are ready to bear the shipping cost then we recommend you add the item in cart and then copy paste the same in a Word excel file and send it to us by email for evaluation. Our customer service will scrutinize the items and will send you the estimate if it's possible.
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| Am I going to get all the goods ordered from this store? | Top |
| Most of the items are manageable but we assume 90% goods can be managed within a given time. The items, which cannot be shipped, we will mail you the details about the availability after the order is confirmed.
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| How much time is needed for shipping after order? | Top |
| Normally we need 2 to 4 weeks time for the shipment.
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| Do you ship by Air? | Top |
| Yes we ship by air form Shanghai and Nigmbo air port.
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| From which port do you ship? | Top |
| Nigmbo or shanghai port
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| What kind of shipping document do you provide? | Top |
| We offer Commercial invoice, packing list, BL or AWB, If needed we can also offer insurance and certificate of origin.
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| Do you also ship LCL cargo? | Top |
| Yes we ship LCL cargo also
but mist of the LCL cargo charged per CBM
|
| What kind of shipping prices? | Top |
| Well our prices
are FOB Yiwu ware house and than after there are certain shipping expenses.
few are fixed and few depend on your order volume. these are as under.
| A>Yiwu Ware house
to Ningbo port |
US $ 150 for the 12 CBM |
12 CBM means approx one truck |
| B>THC
( Terminal Handling charge ) |
US $ 33.00 |
Fixed per consignment |
| C>OTHC (
Ocean Terminal handling charge ) |
US $ 68.00 |
Fixed per consignment |
| D>Custom Document |
US $ 15.00 |
Fixed per consignment |
| E>Export Documentation |
US $ 150.00 |
Fixed per consignment |
| F>Ocean Sea
Freight |
This will vary from destination to destination for more details please check in
shipping help section |
Note : B,C,D and E
if the fixed charges for every volume . may be 10 CTN or 1000 CTN . A
> one can calculate approx $ 35.00 for each order
volume of $ 1000. for the correct shipping charge of F
> we need correct shipping port name and country. Sea
freight is two kind :
One is for the FCL ( Full container Load ) 20
Ft , 40 Ft 40 FT HQ .. for that charges are per container basis. normally
order volume of $ 15000+ goes into containers. 20 Ft takes
around 25 CBM. 40 Ft take around 58 CBM and 40HQ take around 66 CBM
Two .. LCL ( Less container Load )
these chargs are the Per CBM .. normally $ 5000 worth goods is about 8 CBM
but this depend on the item to item.
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| What is the quality guarantee? | Top |
| Every item is double checked prior to shipment by our Inspection and QC department and we assure that the buyer gets the best quality of products.
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| Can we visit your warehouse and select the merchandize? | Top |
| Yes you are welcome. For more details please check our contact detail!
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| Are all goods exactly the same as shown in the photographs? | Top |
| In 85% case we say "YES" but in 15% packing etc may vary from time to time if the products become a few months old. But we assure you that all these changes are not for the cutting cost but for the betterment.
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| My order volume is much more then required minimum do you have any discount policy for this? | Top |
| "No" our prices are for the bulk wholesale and not for the semi whole sale. The larger quantity you order the larger you save in shipping and other charges.
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| How much does it take to reach our place? | Top |
| It depends on the destination and mode of transport. For more details please check our shipping help section or write to our customer service executive.
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| How do I know of new arrivals? | Top |
| You will be seeing in the home page as "new arrivals" and also you can search product by date in advance search.
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| What is your franchise policy? | Top |
| Our prices are lowest and these are factory prices. Our earning lives in investments and marketing support. We are offering special deal to resellers / franchise which depends on case-to-case, country-to-country.
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| We have our own buying agent in China can you supply through them? | Top |
| Yes this will be our pleasure!
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| We are regular buyers for these kind of merchandize from China and from different suppliers and then getting done a single cargo how do you support us? | Top |
| There are two ways
1st: If your suppliers are capable of handling the shipping and documentation as you want then we recommend that ask them to accept our merchandizes and we will give them our shipping and export documentation detail.
2nd: If they do not, or, you wish we should be a principal supplier of the cargo then they should move the cargo to our ware house or public ware house supported by the packing list.
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| We need different products and cannot see them in your store how can you offer us? | Top |
| If there are any products that you do not find in our store.. Just click to "product not found" and our customer service and purchase department will do the best for you in 2 to 3 business days.
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| Do you offer customized merchandize? | Top |
| Yes we offer. In bulk for those Corporate who are looking for give away items for their promotional activities.
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| How do we use User's Interface? | Top |
| It is very user friendly. As on date user interface includes the following facility· change password · update user's profile· manage Wish list as view product images, to add, delete and add to cart.· View current and previous order· check account· Request for the products not found in store· help and contact us
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| Do you offer complete setup for dollar store? | Top |
| No we are just contract manufacturers and wholesalers our object is just to sell the merchandize. If any one needs help we can recommend the other suppliers for the store setup
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| What is your strength? | Top |
| Most competitive price, high quality, customer support etc.
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| How can we reach you? | Top |
| We are at:
Guangzhou office :
Blue Art Overseas Limited
1902-1903, Block “C” . TianXiu Bldg.
300, HuanShing Road. Guangzhou. PRC. China.
email : support@blueartoverseas.com
Phone : 86 20 83558966 Fax : 86 20 83229845
MSN Talks :blueart1@hotmail.com and blueart2@hotmail.com
and dollarashop@hotmail.com
Yiwu Office
401, 4F
No. 3 . Bldg. No. 51.
Xiiangshan Yiwu. Zhejiang .China 322500 . Phone :
0579-5324420 Fax:
0579-63224421 Cell
: 13757983360
Email : yiwu@dollarashop.com
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| Do you offer consumables? | Top |
| At this point of time we do not offer.
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| I ordered the goods and generated Performa invoice what next should I do? | Top |
| Wait for our feedback. After your order we will check our ware house stock and factories contract and send you further confirmation.
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